Instead of pickups running from 8am - 1pm and deliveries running from 2pm-6pm, we are optimizing our routes to offer pickups and deliveries in a "commingled" fashion. This allows one driver to do more stops in your neighborhood without wasting time and gas.
Similar to a FedEx driver, our driver in your neighborhood will handle your stop and all of your neighbors laundry stops. In the past, this was handled by multiple drivers. Here are the two main differences:
- Pickups can now happen in the afternoon. While pickups used to be between 8am - 1pm, they can now take place in the afternoon. Please do not be alarmed if your bag hasn’t been picked up by 1pm. The driver is on the way and wrapping up other stops in your neighborhood.
- Deliveries can now happen in the morning. While deliveries used to be between 2pm - 6pm, they can now take place in the morning. The routes are now based on geography - serving all of your neighborhood at once.