Many of our customers send us laundry from multiple family members all within the same bag, and a common question we receive is whether clothes can be sorted and separated for each individual. Aside from that, some people have special preferences when it comes to the folding of their garments. For example, some people prefer their pants or t-shirts folded in a specific way.
Due to the way our operations workflow is structured for maximum efficiency and quality, we unfortunately do not have the ability of abiding to special requests when it comes to folding and sorting per family member. Additionally, we are not able to honor requests for folding instead of hanging for any clothing items sent for dry-cleaning service.
However, all items will be folded, sorted by item type, and stacked with similar sizes to the best of our abilities. Our goal is to make the “putting away” process easy and save you as much time as we possibly can!