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  1. 2ULaundry
  2. Customer Care

Customer Care

Common questions at the time of reaching out to our Customer Care team

section Our Customer Care Team

  • How to reach out to our Customer Care team

section Unified neighborhood routes in Charlotte

  • Unified neighborhood routes in Charlotte
  • Unified neighborhood routes in Charlotte: how do I change my schedule so I have my dry cleaning delivered earlier in the week?
  • Unified neighborhood routes in Charlotte: why are dry cleaning orders now delayed?
  • Unified neighborhood routes in Charlotte: how will this impact my weekly recurring schedule/laundry delivery?
  • Unified neighborhood routes in Charlotte: does this mean my laundry will be left outside longer?
  • Unified neighborhood routes in Charlotte: new pickup and delivery times

section Our app

  • How to add a cleaning note to your order
  • Can I download the 2ULaundry app from abroad?

section Billing and finance

  • Promotion codes and gift cards

section Missing, damaged and extra items

  • Missing items
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