No, there’s no need to be home for pickups and deliveries. Simply place your bags at your preferred location on your scheduled pickup day.
Also, we do not require pickups and deliveries to be made at the front door. If you have a more secure location you’d prefer to use—such as a back porch, garage, or side door—let us know! Your preferred location will be set during signup and can be modified at any time through Customer Care or your Online Account.