Your feedback matters, so we want to hear from you! Whether you’ve had an awesome encounter with a 2ULaundry Driver or Customer Care Agent or received an order with less than perfect folding, we want to know about it.
We recommend submitting order feedback in your account online or on our mobile app.
Using the mobile app? From the Pickups page, scroll down to find the Past Pickups section. Click on each individual orders to rate the order and leave detailed feedback letting us know how we did.
Managing your account online? From the Past Orders page, you can rate each order with 1-5 stars and leave detailed feedback letting us know how we did.
Please also feel free to share order and non-order related feedback with Customer Care at any time.