Preparation: Use The Blue Wash, Dry, Fold Bag for anything that can go through a standard washer and dryer, including everyday clothing, sheets, towels, and washing machine-safe comforters. There’s no need to sort or do any prep work in advance. Simply fill your Blue Bag, place it out on your scheduled pickup day, and we’ll take care of the rest!
Submit any special cleaning requests to Customer Care or through your Account online or using our mobile app. Special instructions will be flagged by our system during check-in for our Facility Manager to address.
Check-in: Upon arrival at our facility, each bag is checked in for cleaning. Clothes are sorted into lights and darks, pockets are checked, and items are scanned and treated for stains.
Cleaning: All orders are washed on cold and dried on medium heat. To uphold quality, each order is kept separate during the cleaning process and laundered using the detergent and fabric softener preferences specified in your account.
For any items that should not touch heat during the cleaning process, please consider our Wash & Hang Dry service or Dry Cleaning service.
Packaging & delivery: After drying, your order will immediately be removed from the dryer for folding and packaging.
We have a standard folding and packaging process that has been optimized for quality within the 2ULaundry Bags. All items will be professionally folded and then categorized by garment type and size to the best of our ability. Everything will be wrapped in plastic for protection and placed back inside your Blue Bag for delivery.