There is no need to be home for your scheduled pickup and delivery. In fact, most people prefer to just leave their bags out for our drivers.
If you have any notes on where to collect your clothes (ex. back porch, by the garage door, at the concierge desk, etc.) you can include them in your order notes. These notes help guarantee that all pickups and deliveries are successful. You’ll be notified about our progress along the way and we will handle it from here!
Here are some more tips on leaving your laundry out for pickup and delivery.