Upon registering for our services for the first time you will have to pick a laundry day, which is the date in which our drivers will go to your default location and pick up your laundry bags. If you have a subscription model, you will have a predetermined laundry day.
Your laundry day can be rescheduled up until the night before your pickup. Simply reschedule the individual service date or your entire recurring laundry day in your account. While advance notice for cancellations is appreciated, subscribers will not be penalized for failed pickups.