Our Delicates Bag is a smaller, pink bag in all of our markets and is labeled "Wash & Hang Dry" on the outside. Items are washed on the gentle cycle and dried on the lowest heat setting.
The Basics:
This bag is for any item that requires delicate or gentle processing in a regular laundry machine. Examples include some types of undergarments, workout clothes, and items made with specific fabrics. Please check your care labels, if gentle or delicate wash is indicated, this is the bag the item should go in.
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Pricing for this service varies by market. Please view your pricing by clicking on your market
Though the bag says "Wash & Hang Dry", we do not offer hang-to-dry services and instead will machine dry on low and fold all items.
Do not place any items that should be dry-cleaned, laundered & pressed in this bag. Please use the black bag labeled Dry Clean, Launder & Press instead. Any items sent in the delicate bag will be processed for that service and folded.
Why does the bag say "Wash & Hang Dry" if that isn't service offered?
We completely understand your confusion, our apologies! We previously offered a hang-dry service and in an effort not to waste bags, we are continuing to use the stock of bags that are labeled that way. As soon as we are out of the bags that say "wash & hang dry", new bags will say "delicates". If you have any other confusion or questions about the bag, please contact our customer support team before you place items out for pickup.