Important: our hang dry bag is not included in our welcome kit, so if you're a new customer or have been migrated from The Folde, you will have to request one by reaching out to our Customer Care team.
Laundromats and laundry services get a bad reputation for not handling your delicates delicately. We can confidently say that's not us! Nonetheless, if you want some extra reassurance about the treatment your clothes will receive during the drying process, we do offer a Hang Dry Bag.
The Hang Dry Bag is perfect for your wash and fold garments that need a gentle wash and air dry. For some people, it’s a few pairs of their favorite yoga pants. For others it might be bras, underwear, and workout tops. The garments in this bag receive specialized and separate treatment from the rest of your order.
If you would like your items to be hang dried, you just need to place them in the hang dry bag so that we know you would like them to receive this special treatment. You will receive them back in the same bag.
It is important to note that the clothes you place in the Hang Dry Bag may arrive a bit damp: in order to maximize drying time for hanging items, we don’t cover them with plastic wrap. Instead, we will hang a plastic sheet behind the items to keep them from coming into contact with the surface of your door.
Customers in Atlanta, Austin, Houston, & Phoenix: instead of a hang-to-dry process, orders are processed as delicate items and dried on low heat. They will be folded and placed back in your bag for delivery.