Support Channels 

  • Text: 58815
  • Call: (844) 633-9274
  • Email:
  • Online Chat: available through our mobile app or online at www.2ulaundry.comPlease feel free to share order and non-order related feedback with Customer Care at any time.

Customer Care Team

2ULaundry has a super-star team dedicated to customer support! We’re here for anything you need – scheduling pickups, inquiring about a bill, preparing for your pickup, navigating your online account, and more! 

We provide support across your preferred channels – phone, text message, email, and online chat.

Business hours

Our Customer Care Team provides support from 8am-7pm Monday through Friday. Feel free to contact us after hours and we’ll get back to you the next business day after 8am.

If you’d like to schedule a next-day pickup after hours, simply text PICKUP to 588-15. 

Average response time

2ULaundry is all about convenience, and that includes our dedication to providing excellent customer support. If contacted during business hours, Customer Care typically responds within 30 minutes!