Support Channels 

  • Text: 58815
  • Call: (844) 633-9274
  • Email: care@2ulaundry.com
  • Online Chat: available through our mobile app or online at www.2ulaundry.comPlease feel free to share order and non-order related feedback with Customer Care at any time.

Customer Care Team

2ULaundry has a super-star team dedicated to customer support! We’re here for anything you need – scheduling pickups, inquiring about a bill, preparing for your pickup, navigating your online account, and more! 

We provide support across your preferred channels – phone, text message, email, and online chat.

Business hours

Our Customer Care Team provides support from 8am-8pm Monday through Friday. Feel free to contact us after hours and we’ll get back to you the next business day after 8am.

If you’d like to schedule a next-day pickup after hours, simply text PICKUP to 588-15. 

Average response time

2ULaundry is all about convenience, and that includes our dedication to providing excellent customer support. If contacted during business hours, Customer Care typically responds within 30 minutes!

 

 

Charlotte

Email: care@2ulaundry.com

Atlanta

Email: care@2ulaundry.com