We want to make the cleaning process as easy and convenient as possible, so there’s no need to sort your clothes in advance.
While we sort and check all garments for stains upon arrival at our facility, please notify us to stains and repair requests in advance so we can take the best possible care of your items. There are a couple of ways to do this:
Mobile app/Online account: When scheduling a pickup from the Home Page, use the Wash, Dry, Fold & Hang Dry Notes and Dry Cleaning Notes to add any special cleaning notes for your next pickup.
Email/Text: Send specific stain-removal or repair requests to Customer Care. Include a picture of the stain or repair area and/or a description of the garment and the location of problem area.