2ULaundry covers minor alterations and repairs including button repair, zipper repair, and simple sewing and hemming. These services generally take up to 3-5 business days. Please use the black bag for all repair items and notify your Customer Care Team in advance of your pickup.
We also offer a complimentary hang dry service for delicates, athletic wear, and other light-weight clothing that should not go through the dryer. Simply select the pink 2ULaundry bag at signup to sort these items in advance. Place the pink hang dry bag inside the blue wash, dry, fold bag for cleaning to avoid the $10 hang dry fee.
Please note that our Hang Dry service is only available in some markets. Contract your Customer Care Team to check availability in your area.