Wash, Dry & Fold
Clothes sent in for our Wash, Dry & Fold service will be returned folded. The packaging process has been optimized for quality, so items will be sorted by category and then family member to the best of our ability.
Please note that our basic wash, dry, fold service does not include the option to hang items after drying.
If we are unable to fit all of your laundry back inside your blue 2ULaundry bag, a separate plastic bag may be used.
Wash & Hang Dry
All Wash & Hang Dry items will always be returned on hangers. If dry, delicates may be placed back inside the pink 2U bag for privacy purposes.
We typically do not cover the Wash & Hang Dry items to allow for additional drying time in transit and to prevent any mildew or damage.
Dry Cleaning & Laundry and Press
Dry Cleaning & Launder and Press will be returned hanging unless otherwise specified. To have items folded, please use the one-time cleaning notes when scheduling pickups from your Online Account or notify your Customer Care Team in advance.
If we are unable to fit all of your clothes back inside your black 2ULaundry bag, a separate plastic bag may be used.